Poly CCX600 User Manual Bicom Systems Wiki

This Configuration Guide is written as general guide on how to configure the Poly CCX600 phone model to work with PBXware 6.7.1.

To start and successfully complete registration of your Poly CCX600 phone you need to know which phone model you will setup.

From the back of each Poly CCX600 phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation procedure, phone models can also have significantly different requirements and installation procedure, so that ignorance of your own model may result in the inability to successfully set up your phone.

Fully configured and operational DHCP server.

PBXware version 6.7.1

In order to find out the PBXware version:

On the top of About page is a code similar to this one PBXware Edition: Business, Release: 6.7.1. (387597b7), Running: 16.16.1-gc-c0d40968, PBXware Proxy v6.7.1 (7009484), API: 6, libmemcached version: 1.0.18, where Release denotes the exact version of your PBXware.

This chapter describes how to install and connect the phone to the electrical power and data network as well as how to apply factory settings.

The following topics are covered:

Connect the Network and Power

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Connect the Network (only)

Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE) compliant router or switch.

NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter. Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find out your Poly CCX600 phone IP Address.

The IP address will be displayed in IP field.

This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.

NOTE: Do not unplug or remove power to the phone while it is updating firmware and configurations.

This chapter describes how to identify Poly CCX600 phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning.

The following topics are covered:

This chapter describes how to set UAD settings, create PBXware extension and register the phone.

The following topics are covered:

UAD settings

Login to PBXware web administration interface

Creating Extension

Add Extension

Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.

Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Enter a name for the extension being created. Example: John Smith.

Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com

Department to which extension will belong to. Example: Sales.

This chapter describes how to register Poly CCX600 phone using Hostname or IP Address.

The following topics are covered:

Login to phone web administration interface

REQUIRED FIELDS:

Enter the Extension Number.

Enter the Extension Number.

The Secret of the extension as received in the e-mail associated with this extension. Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created extension.

Enter the Extension Number.

Under Server 1 fill out the following fields

Address:

Enter IP address of your PBXware

Enter port 5060

This chapter describes how to set UAD settings, create PBXware extension and register the phone using DHCP or Static IP address.

The following topics are covered:

UAD settings

Login to PBXware web administration interface.

UAD settings.

Creating Extension

Add Extension

Local is for all extensions registered on the LAN and Remote is for all extensions registered from remote networks, WAN, Internet etc.

Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Enter a name for the extension being created. Example: John Smith.

Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com

Set to Yes.

Enter Poly CCX600 phone MAC address. Example: 9CADEF123456. MAC address can be found at the back of the phone.

This chapter describes how to register Poly CCX600 phone using TFTP, HTTP or HTTPS.

Open a new browser window and enter your phone IP address, e.g. http://192.168.1.22.

Select Login As: Admin and enter the Password you already have set earlier, and click Submit.

Go to Settings in the upper navigation menu and choose Provisioning Server.

Set Server Type to one of the following: HTTP, HTTPS or Trivial FTP. Note: Our recommendation is to use HTTP for Server Type.

Depending on what Server Type has been chosen, enter into Server Address field type:

If the Server Type is HTTP enter: HTTP followed by Hostname or IP Address, followed then by /prov.

Example for Hostname using HTTP: http://abc.bicomsystems.com/prov

Example for IP Address using HTTP: http://192.168.1.10/prov

If the Server Type is HTTPS enter: HTTPS followed by Hostname or IP Address, followed then by /prov.

Example for Hostname using HTTPS: https://abc.bicomsystems.com/prov

Example for IP Address using HTTPS: https://192.168.1.10/prov

If the Server Type is TFTP enter: TFTP followed by Hostname or IP Address.

Example for Hostname using TFTP: tftp://voip.bicomsystems.com

Example for IP Address: tftp://192.168.1.10

Enter Auto Provisioning username and password into Server User and Server Password fields.

Click on Submit button then Reboot button.

Auto provisioning process will start during phone reboot process, phone will pickup appropriate configuration file from PBXware. If everything is done as above described, you should have successfully registered your phone to PBXware. Dial *123 to verify registration.

NOTE: If you choose to use HTTPS as a protocol for registering your device, you will need to install certificate to your device.

To install certificate, please do the following:

You will have to wait some time for the device to reboot. If everything is done as described above, you should have successfully installed certificate to your device.

This section describes how to configure BLF (Busy Lamp Field) for Poly CCX600.

Log in to the PBXware's web administration interface.

Edit an Extension

If you want to include some additional UAD configuration for Poly CCX600, just add fields to User Agent General Auto Provisioning Template in Settings -> UAD -> Poly CCX600 menu, or add them directly to the Extension in the UAD Auto Provisioning Template section.